Site Guidelines
1. General Conduct
- Users must ensure all reviews and ratings are honest, unbiased, and based on genuine experiences.
- No fake reviews, spam, or incentivized reviews (e.g., paid or bartered reviews) are allowed.
- Hate speech, abusive language, or personal attacks are strictly prohibited.
2. Review & Rating Policy
- Reviews must be specific, constructive, and relevant to the business, product, or service being reviewed.
- Ratings should be based on actual usage or interaction with the service/product.
- Multiple reviews by the same user for the same entity are discouraged unless there is a significant update.
- Anonymous reviews may be restricted or subject to verification.
- Users must not engage in review bombing (flooding with negative reviews for non-genuine reasons).
3. Prohibited Content
- False or misleading information.
- Defamatory, offensive, or obscene content.
- Reviews that contain confidential or personal information (e.g., phone numbers, addresses).
- Political, religious, or unrelated content.
4. Moderation & Content Removal
- The website reserves the right to edit, remove, or flag reviews violating guidelines.
- Automated and manual moderation techniques will be used to detect fraudulent or manipulated reviews.
- Businesses and individuals can report suspicious or inappropriate reviews for review.
5. User Verification & Privacy
- Users may be required to verify their identity (e.g., email or phone authentication) to prevent spam.
- Personal data will be protected in compliance with Indiaโs IT Rules, 2021 and Personal Data Protection Act (if applicable).
6. Legal Compliance
The website will comply with Indian laws, including:
- IT Act, 2000 (Regulations on online platforms)
- Consumer Protection (E-Commerce) Rules, 2020 (Fair review practices)
- Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (Content moderation and takedown compliance)
- Any future Data Protection and Privacy laws in India.
7. Consequences of Violations
Users violating the guidelines may face:
- Warning or content removal.
- Temporary or permanent account suspension.
- Legal action in case of severe violations.